Capella Hanoi

11 Lê Phụng Hiểu , Hanoi , Hoan Kiem Vietnam
(0.5 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Situated conveniently in the centre of Hanoi, Capella Hanoi offers air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. This 5-star hotel offers a 24-hour front desk and a concierge service. The hotel features an indoor pool, sauna, evening entertainment and room service.



At the hotel, rooms have a desk. All rooms are fitted with a safety deposit box, while selected rooms will provide you with a terrace and others also have city views.



The breakfast offers à la carte, continental or American options. At Capella Hanoi you will find a restaurant serving American, Japanese and Vietnamese cuisine. Vegetarian, dairy-free and halal options can also be requested.



Popular points of interest near the accommodation include Trang Tien Plaza, Hanoi Opera House and Thang Long Water Puppet Theater. Noi Bai International Airport is 24 km away, and the property offers a paid airport shuttle service.

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Room / Apartment types

Accommodation basic information - Capella Hanoi

Number of rooms/ units:

47

Check in:

15:00 - 23:30

Check out:

07:00 - 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 5 from price 0 EUR
  • Cot or extra bed from age 6 to 11 from price 0 EUR
  • Cot or extra bed from age 12 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Emergency cord in bathroom
  • Shower chair
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Walk-in shower

Activities

  • Cooking class Paid extra
  • Live music/performance
  • Tour or class about local culture Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Shared lounge/TV area
  • Terrace

Entertainment and family services

  • Babysitting/child services Paid extra
  • Board games/puzzles
  • Evening entertainment

Food & Drink

  • Bar
  • Breakfast in the room
  • Fruits
  • Kid meals Paid extra
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • Parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Allergy-free room
  • Family rooms
  • Heating
  • Key card access
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout

Physical distancing

  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed

Pool and wellness

  • Back massage
  • Beauty Services
  • Body treatments
  • Couples massage
  • Facial treatments
  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Foot massage
  • Full body massage
  • Hand massage
  • Head massage
  • Heated pool
  • Indoor pool
  • Indoor pool (all year)
  • Massage Paid extra
  • Neck massage
  • Salt-water pool
  • Sauna
  • Spa and wellness centre Paid extra
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Swimming pool
  • Swimming Pool

Reception services

  • 24-hour front desk
  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Lockers
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Shuttle service
  • Shuttle service (additional charge)
  • Shuttle service (free)
  • Street parking

Guest rating and reviews 96%

Capella Hanoi 11 Lê Phụng Hiểu, Hanoi , Hoan Kiem 96 100 130 Total 96% from 100%
based on 130 ratings

Payment cards

This accommodation accepts the following payment cards.:

Euro/Mastercard Visa Diners Club JCB Maestro American Express Discover

Payment and cancellation conditions - Capella Hanoi

Conditions may vary, for exact conditions enter dates of your stay.
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