Flemings Selection Hotel Wien-City

Dermot McDonnell (Felnőtt pár/házaspár),

We enjoyed our stay at the Hotel Fleming's Deluxe Wien City! The hotel staff was extremely friendly and very helpful and professional. Restaurant food and staff/waiters were excellent! Our room was very nice and clean with a beautiful view of Vienna. Opportunities for hotel improvement: 1. Room was very hot - no air conditioning. The hotels in Eastern Europe advertise that they have it but when you try to turn it on to cool the room, it does not work. I believe this is called "false advertisement" and should not be allowed to be placed on the website as this is a big part of how visitors choose their hotels. When you arrive and find there is no air conditioning you feel that you have been cheated as you are still being charged for the full price of the room even though you are burning hot in there. The staff tells you it is broken and they can send some cold water to your room or move you to a lower floor as heat rises. This is not the solution to the problem. The solution is to fix the air conditioning so that people who are paying alot of money can be comfortable in their rooms. Many, many people complained of this. 2. Shower is next to bed and is all glass (might be good for honeymooners but that's about all). We taped plastic bags to the sides and removed them when we left. Lavatory is in open. This shower/lavatory arrangement affords no privacy at all to guests. All-in-all, because the staff was so nice and the room was so nice, it was a good stay. Athos Travel is a professional company that we enjoyed using for our travel needs. For sending any future emails please send to catp100@yahoo.com. Thank you, Cathy Peters