Kempinski Hotel Grand Arena Bansko

Pirin Street 96 , Bansko , Bansko Ski Lift Area Bulgaria
(1.3 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station.



The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience.



The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs.



In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights.



Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room.



Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games.



The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.


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Room / Apartment types

Accommodation basic information - Kempinski Hotel Grand Arena Bansko

Number of rooms/ units:

116

Check in:

15:00 -

Check out:

- 12:00

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 2 from price 0 EUR

Services / Facilities

Activities

  • Archery Out of accommodation
  • Bike tours Paid extra
  • Billiards Paid extra
  • Cooking class Paid extra
  • Cycling
  • Fishing Paid extra
  • Happy hour Paid extra
  • Hiking Paid extra
  • Horse riding Paid extra
  • Ski pass vendor
  • Ski storage
  • Skiing
  • Tennis court Paid extra
  • Tennis equipment Paid extra
  • Themed dinner nights Paid extra
  • Tour or class about local culture Paid extra
  • Walking tours Paid extra

Business facilities

  • Business centre Paid extra
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden
  • Outdoor furniture
  • Shared lounge/TV area
  • Sun terrace
  • Terrace

Entertainment and family services

  • Babysitting/child services Paid extra
  • Board games/puzzles
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment

Food & Drink

  • Bar
  • BBQ facilities Paid extra
  • Breakfast in the room
  • Fruits Paid extra
  • Kid meals Paid extra
  • Kid-friendly buffet
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • On-site parking
  • Parking
  • Pets allowed
  • Private parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Key card access
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Pet basket
  • Pet bowls
  • Soundproof rooms

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed

Pool and wellness

  • Beauty Services
  • Body scrub
  • Body treatments
  • Body wrap
  • Facial treatments
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Foot bath
  • Hair colouring
  • Hair cut
  • Hair styling
  • Hair treatments
  • Hammam Paid extra
  • Heated pool
  • Indoor pool
  • Indoor pool (all year)
  • Kids' pool
  • Light therapy
  • Make up services
  • Manicure
  • Massage Paid extra
  • Massage chair
  • Outdoor pool
  • Outdoor pool (all year)
  • Outdoor pool (seasonal)
  • Pedicure
  • Personal trainer
  • Plunge pool
  • Pool cover
  • Pool with view
  • Sauna
  • Solarium Paid extra
  • Spa and wellness centre
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
  • Waxing services
  • Yoga classes

Reception services

  • 24-hour front desk
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Lockers
  • Luggage storage
  • Private check-in/check-out
  • Tour desk
  • Valet parking

Safety & security

  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities

Services

  • Free WiFi
  • Internet services
  • WiFi

Shops

  • Barber/beauty shop

Transport

  • Accessible parking
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bicycle rental Paid extra
  • Car hire
  • Electric vehicle charging station
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)

Guest rating and reviews 92%

Kempinski Hotel Grand Arena Bansko Pirin Street 96, Bansko , Bansko Ski Lift Area 92 100 1427 Total 92% from 100%
based on 1427 ratings

Payment cards

This accommodation accepts the following payment cards.:

American Express Euro/Mastercard Visa

Payment and cancellation conditions - Kempinski Hotel Grand Arena Bansko

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