Hanoi Emerald Waters Hotel & Spa

47 Lo Su , Hanoi , Hoan Kiem Vietnam
(0.5 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Hanoi Emerald Waters Hotel & Spa is located in the culture-rich capital of Hanoi, just 200 metres from Thang Long Water Puppet Theater. The property houses an in-house restaurant that serves a buffet of delicacies. Guests who wish to enjoy a cocktail of their choice can visit the bar located on the property. Free WiFi is available throughout the property.



Ngoc Son Temple is 300 metres from Hanoi Emerald Waters Hotel & Spa, while Hoan Kiem Lake is 400 metres away. The nearest airport is Noi Bai International Airport, 21 km from the property.



Every room comes with sleek furnishing in neutral shades. The room comes equipped with a flat-screen TV with satellite channels. En suite bathroom comes fitted with a standing shower facility. Bath robes and slippers are included.



There is a 24-hour front desk, a business centre, concierge service and shops at the property.

Availability and prices

  
  

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Room / Apartment types

Accommodation basic information - Hanoi Emerald Waters Hotel & Spa

Number of rooms/ units:

34

Check in:

14:00 - 00:00

Check out:

00:00 - 12:00

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 from price 0 EUR
  • Cot or extra bed from age 0 to 1 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Entire unit wheelchair accessible
  • Lowered sink
  • Raised toilet
  • Roll-in shower
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Walk-in shower

Activities

  • Bike tours Paid extra
  • Cooking class Paid extra
  • Happy hour Paid extra
  • Tour or class about local culture Paid extra
  • Walking tours

Business facilities

  • Fax/photocopying Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Food & Drink

  • Bar
  • Fruits Paid extra
  • Kid-friendly buffet
  • Restaurant
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Family rooms
  • Heating
  • Key access
  • Key card access
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Soundproof rooms

Physical distancing

  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed

Pool and wellness

  • Back massage
  • Couples massage
  • Foot massage
  • Full body massage
  • Hand massage
  • Head massage
  • Massage Paid extra
  • Neck massage
  • Spa and wellness centre Paid extra
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages

Reception services

  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Lockers
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Smoke alarms

Safety features

  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bicycle rental Paid extra

Guest rating and reviews 95%

Hanoi Emerald Waters Hotel & Spa 47 Lo Su, Hanoi , Hoan Kiem 95 100 414 Total 95% from 100%
based on 414 ratings

Payment cards

This accommodation accepts the following payment cards.:

Visa Euro/Mastercard JCB American Express

Payment and cancellation conditions - Hanoi Emerald Waters Hotel & Spa

Conditions may vary, for exact conditions enter dates of your stay.
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