Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton , Rochdale United Kingdom
(4.2 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Only 8 miles from Manchester with convenient links to the M62, yet set in its own grounds, the hotel provides modern bedrooms, 1 restaurant & bar, in-house Starbucks and free leisure facilities.



The rooms at Mercure Manchester Norton Grange Hotel & Spa are spacious and they all have a bath and a shower as well as tea/coffee making facilities.



The amazing leisure facilities include an 18-metre pool, an outdoor hydrotherapy pool, a thermal suite and a technogym. There are also 6 beauty treatment rooms.



1. Parking

For the increased security of our guests, our carpark is being monitored by Parking Eye, it is still free to park with us, all you have to do is register your vehicle registration with our reception team upon arrival. Please note that parking is at your own risk. The hotel does not take any responsibility for any loss, damage or accidents.



2. Noise Policy

Due to weddings and events we often have loud music until 1am. We cannot guarantee any noise free environment however will do our best to allocate a quiet room if you ask in advance.



3. Pet Policy

Mercure Norton Grange has a strict no pet policy with the exception of guide dogs at no Extra Cost.



4. Child Policy

In alignment with Accor's WATCH (We Act Together for Children) program, we are committed to safeguarding children. As part of this commitment, we reserve will request identification and verify the relationship between the child and the accompanying adult while checking-in to the hotel.



5. Cash & ID Policy

The hotel does not accept cash payments for Rooms. All rooms will have to be prepaid, guaranteed or paid at the property using a valid credit/debit card. However, all other facilities will accept cash payments. The hotel reserves the right to carry out a mandatory ID check where required. Failure to provide a valid government issued ID will result in being refused check-in.



6. Smoking & Drugs Policy

Please note that smoking, including vapes, is strictly prohibited in all areas within the building. We have dedicated smoking areas outside the building. Should you require assistance in locating them, please ask a member of staff. Failure to comply will result in being removed from the premises and a £250 smoking fee will be charged.

The use, possession or distribution of Drugs or any Illegal substance on these premises is strictly prohibited. Anyone caught will be banned and reported to police.



7. Twin Bed Policy

Please note than some of our twin beds are made up with 1 Standard Double Bed and 1 Pull-out Single Bed of 1.8m x 0.9m



8. Complimentary use of Leisure Facilities from 3.00PM on the day of Arrival to 12.00PM on the day of Departure.

Availability and prices

  
  

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Room / Apartment types

Accommodation basic information - Mercure Manchester Norton Grange Hotel & Spa

Number of rooms/ units:

78

Check in:

15:00 -

Check out:

- 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 14 from price 35 EUR
  • Cot or extra bed from age 4 to 12 from price 35 EUR
  • Cot or extra bed from age 0 to 3 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Roll-in shower
  • Shower chair
  • Toilet with grab rails

Activities

  • Golf course (within 3 km) Paid extra

Business facilities

  • Business centre
  • Fax/photocopying
  • Meeting/banquet facilities

Cleaning services

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden
  • Outdoor furniture
  • Terrace

Food & Drink

  • Bar
  • Breakfast in the room
  • Kid meals Paid extra
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Beauty Services
  • Body scrub
  • Body treatments
  • Body wrap
  • Facial treatments
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Manicure
  • Massage
  • Pedicure
  • Personal trainer
  • Sauna
  • Spa and wellness centre
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs
  • Waxing services

Reception services

  • 24-hour front desk
  • Luggage storage

Safety & security

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Accessible parking

Guest rating and reviews 80%

Mercure Manchester Norton Grange Hotel & Spa Manchester Road, Castleton, Rochdale 80 100 1590 Total 80% from 100%
based on 1590 ratings

Payment cards

This accommodation accepts the following payment cards.:

Euro/Mastercard JCB Visa American Express Maestro Diners Club

Payment and cancellation conditions - Mercure Manchester Norton Grange Hotel & Spa

Conditions may vary, for exact conditions enter dates of your stay.
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