Kigali Serena Hotel

KN3 Ave , Kigali Rwanda
(0.5 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Set in Kigali, 300 metres from Belgian Peacekeepers Memorial, Kigali Serena Hotel offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Each accommodation at the 5-star hotel has city views, and guests can enjoy access to a terrace and to a sauna. The accommodation provides a 24-hour front desk, airport transfers, a shared lounge and free WiFi throughout the property.



All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Kigali Serena Hotel features some units with pool views, and the rooms come with a balcony. The units will provide guests with a desk and a kettle.



The accommodation offers a buffet or American breakfast. At Kigali Serena Hotel you will find a restaurant serving African, American and Indian cuisine. Dairy-free, kosher and vegan options can also be requested.



At the hotel guests will find a spa and wellness centre and a hot tub.



Niyo Arts Gallery is 5.9 km from Kigali Serena Hotel, while Kigali Centenary Park is 6.6 km from the property. Kigali International Airport is 11 km away.

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Room / Apartment types

Accommodation basic information - Kigali Serena Hotel

Number of rooms/ units:

117

Check in:

14:00 -

Check out:

07:00 - 12:00

Children allowed

Cots and extra beds

  • Cot or extra bed from age 17 from price 84 EUR
  • Cot or extra bed from age 0 to 3 from price 0 EUR

Services / Facilities

Activities

  • Aerobics
  • Golf course (within 3 km) Paid extra
  • Happy hour Paid extra
  • Live music/performance
  • Live sport events (broadcast)
  • Themed dinner nights Paid extra

Business facilities

  • Business centre Paid extra
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden
  • Outdoor furniture
  • Shared lounge/TV area
  • Terrace

Entertainment and family services

  • Babysitting/child services Paid extra
  • Evening entertainment

Food & Drink

  • Bar
  • BBQ facilities Paid extra
  • Breakfast in the room
  • Coffee house on site
  • Kid meals Paid extra
  • Kid-friendly buffet
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Allergy-free room
  • Auditory guidance
  • Designated smoking area
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Heating
  • Higher level toilet
  • Key card access
  • Lift
  • Lower bathroom sink
  • Non-smoking rooms
  • Non-smoking throughout
  • Soundproof rooms
  • Toilet with grab rails
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Physical distancing rules followed

Pool and wellness

  • Beauty Services
  • Body scrub
  • Body treatments
  • Body wrap
  • Facial treatments
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Foot bath
  • Hair colouring
  • Hair cut
  • Hair styling
  • Hair treatments
  • Hot tub/jacuzzi
  • Light therapy
  • Make up services
  • Manicure
  • Massage Paid extra
  • Outdoor pool
  • Outdoor pool (all year)
  • Pedicure
  • Personal trainer
  • Sauna
  • Spa and wellness centre
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
  • Waxing services
  • Yoga classes

Reception services

  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Luggage storage
  • Private check-in/check-out
  • Valet parking

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Face masks for guests available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities

Services

  • Free WiFi
  • Internet services
  • WiFi

Shops

  • Barber/beauty shop

Transport

  • Accessible parking
  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Car hire
  • Parking garage

Guest rating and reviews 81%

Kigali Serena Hotel KN3 Ave, Kigali 81 100 281 Total 81% from 100%
based on 281 ratings

Payment cards

This accommodation accepts the following payment cards.:

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Payment and cancellation conditions - Kigali Serena Hotel

Conditions may vary, for exact conditions enter dates of your stay.
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