Mercure Jelenia Góra

ul. Sudecka 63 , Jelenia Góra Poland
(1.3 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Located in Jelenia Góra and with Western City reachable within 17 km, Mercure Jelenia Góra provides concierge services, allergy-free rooms, a shared lounge, free WiFi throughout the property and a terrace. Providing a restaurant, the property also has a garden, as well as an indoor pool and a sauna. The accommodation offers room service, a 24-hour front desk and organising tours for guests.



At the hotel, each room includes a desk. Featuring a private bathroom with a shower and free toiletries, certain rooms at Mercure Jelenia Góra also offer a city view. Guest rooms in the accommodation are equipped with a flat-screen TV and a hairdryer.



The breakfast offers buffet, continental or vegetarian options.



You can play table tennis at this 3-star hotel, and the area is popular for hiking and skiing.



Guests can make use of the business centre or relax in the bar.



Wang Church is 18 km from Mercure Jelenia Góra, while Dinopark is 20 km away. Copernicus Wrocław Airport is 101 km from the property.

Availability and prices

  
  

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Room / Apartment types

Accommodation basic information - Mercure Jelenia Góra

Number of rooms/ units:

216

Check in:

15:00 -

Check out:

- 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 11 from price 0 EUR
  • Cot or extra bed from age 0 to 3 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Emergency cord in bathroom
  • Entire unit wheelchair accessible
  • Lowered sink
  • Raised toilet
  • Roll-in shower
  • Shower chair
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Walk-in shower

Activities

  • Cycling Out of accommodation
  • Hiking Out of accommodation
  • Horse riding Paid extra Out of accommodation
  • Live sport events (broadcast)
  • Ski storage
  • Skiing Out of accommodation
  • Table tennis
  • Tennis court Paid extra Out of accommodation

Business facilities

  • Business centre
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden
  • Outdoor fireplace
  • Outdoor furniture
  • Picnic area
  • Shared lounge/TV area
  • Sun terrace
  • Terrace

Entertainment and family services

  • Board games/puzzles

Food & Drink

  • Bar
  • BBQ facilities Paid extra
  • Breakfast in the room
  • Fruits Paid extra
  • Kid meals Paid extra
  • Kid-friendly buffet
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • On-site parking
  • Parking
  • Pets allowed
  • WiFi available in all areas

Miscellaneous

  • Allergy-free room
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Higher level toilet
  • Key access
  • Key card access
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Pet bowls
  • Toilet with grab rails
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Back massage
  • Fitness/spa locker rooms
  • Full body massage
  • Heated pool
  • Indoor pool
  • Indoor pool (all year)
  • Infinity pool
  • Massage Paid extra
  • Sauna
  • Shallow end
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool

Reception services

  • 24-hour front desk
  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Luggage storage
  • Private check-in/check-out
  • Tour desk
  • Valet parking

Safety & security

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Accessible parking
  • Bicycle rental Paid extra
  • Electric vehicle charging station

Guest rating and reviews 82%

Mercure Jelenia Góra ul. Sudecka 63, Jelenia Góra 82 100 2379 Total 82% from 100%
based on 2379 ratings

Payment cards

This accommodation accepts the following payment cards.:

American Express Visa Euro/Mastercard Diners Club JCB Maestro

Payment and cancellation conditions - Mercure Jelenia Góra

Conditions may vary, for exact conditions enter dates of your stay.
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