Mercure Krakow Stare Miasto

Pawia 18 B , Kraków , Old Town Poland
(0.7 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Ideally situated in the centre of Kraków, Mercure Krakow Stare Miasto features air-conditioned rooms with free WiFi, private parking and room service. This 4-star hotel offers a bar. The property has a fitness centre, restaurant and shared lounge, and Krakow Central Railway Station is 500 metres away.



All rooms at the hotel are fitted with a flat-screen TV with satellite channels and a safety deposit box. The rooms have a private bathroom with free toiletries, while selected rooms also boast a terrace and others also feature city views. All guest rooms will provide guests with a desk and a kettle.



A buffet, à la carte or vegetarian breakfast can be enjoyed at the property.



The area is popular for cycling, and bike hire is available at Mercure Krakow Stare Miasto.



Languages spoken at the 24-hour front desk include German, English, French and Polish.



Popular points of interest near the accommodation include St. Florian's Gate, Galeria Krakowska and Lost Souls Alley. John Paul II International Kraków–Balice Airport is 16 km from the property, and the property offers a paid airport shuttle service.

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Room / Apartment types

Accommodation basic information - Mercure Krakow Stare Miasto

Number of rooms/ units:

193

Check in:

15:00 -

Check out:

- 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 11 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Roll-in shower
  • Upper floors accessible by elevator

Activities

  • Bike tours Paid extra
  • Cycling
  • Hiking Paid extra
  • Live sport events (broadcast)
  • Temporary art galleries Paid extra Out of accommodation
  • Themed dinner nights Paid extra
  • Tour or class about local culture Paid extra
  • Walking tours Paid extra

Business facilities

  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Outdoor furniture
  • Shared lounge/TV area

Entertainment and family services

  • Board games/puzzles

Food & Drink

  • Bar
  • Breakfast in the room
  • Coffee house on site
  • Kid meals Paid extra
  • Restaurant
  • Room service
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • On-site parking
  • Parking
  • Pets allowed
  • Private parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Allergy-free room
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Higher level toilet
  • Key card access
  • Lift
  • Lower bathroom sink
  • Non-smoking rooms
  • Non-smoking throughout
  • Pet basket
  • Pet bowls
  • Soundproof rooms
  • Toilet with grab rails
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Fitness
  • Fitness centre

Reception services

  • 24-hour front desk
  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities

Services

  • Free WiFi
  • Internet services
  • WiFi

Shops

  • Mini-market on site

Transport

  • Accessible parking
  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bicycle rental Paid extra
  • Electric vehicle charging station
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)

Guest rating and reviews 91%

Mercure Krakow Stare Miasto Pawia 18 B, Kraków , Old Town 91 100 3404 Total 91% from 100%
based on 3404 ratings

Payment cards

This accommodation accepts the following payment cards.:

American Express Visa Diners Club Maestro Euro/Mastercard

Payment and cancellation conditions - Mercure Krakow Stare Miasto

Conditions may vary, for exact conditions enter dates of your stay.
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