Eterna Tulum

Calle Cobá Manzana 44 Lote Lote 001, La veleta , Tulum , La Veleta Mexico
(1.5 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Situated in Tulum, 5.4 km from Tulum Archeological Site, Eterna Tulum features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation provides room service, a concierge service and organising tours for guests.



At the hotel, the rooms include a wardrobe. Rooms at Eterna Tulum include bed linen and towels.



Tulum Bus station is 1.4 km from the accommodation, while Bus station Tulum Ruins is 4.7 km from the property. The nearest airport is Cozumel International, 80 km from Eterna Tulum, and the property offers a paid airport shuttle service.

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Room / Apartment types

Accommodation basic information - Eterna Tulum

Number of rooms/ units:

25

Check in:

15:00 - 00:00

Check out:

11:30 - 12:00

Adult age restrictions min. 18

Children not allowed

At this accommodation are no cots or extra beds available.

Services / Facilities

Accessibility

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only

Cleaning services

  • Daily housekeeping
  • Trouser press

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden
  • Outdoor furniture
  • Sun terrace
  • Terrace

Food & Drink

  • Grocery deliveries Paid extra
  • Snack bar
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking

Miscellaneous

  • Adult only
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Heating
  • Key access
  • Key card access
  • Non-smoking rooms
  • Non-smoking throughout
  • Visual aids: Braille
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed

Pool and wellness

  • Outdoor pool
  • Outdoor pool (all year)
  • Plunge pool
  • Pool bar
  • Rooftop pool
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
  • Swimming pool toys

Reception services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms

Safety features

  • Access to health care professionals
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Accessible parking
  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bicycle rental Paid extra
  • Shuttle service
  • Shuttle service (additional charge)

Guest rating and reviews 76%

Eterna Tulum Calle Cobá Manzana 44 Lote Lote 001, La veleta, Tulum , La Veleta 76 100 350 Total 76% from 100%
based on 350 ratings

Payment cards

This accommodation accepts the following payment cards.:

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Payment and cancellation conditions - Eterna Tulum

Conditions may vary, for exact conditions enter dates of your stay.
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