The Ritz-Carlton, Almaty

Esentai Tower, 7/7 Al-Farabi Avenue , Almaty

(4.1 km from center )
Availability and prices | Rooms info and prices | Accommodation info | Guest rating and reviews | Conditions

This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa centre, an indoor pool and a fitness centre. Free Wi-Fi is provided at The Ritz-Carlton, Almaty.

The spacious, air-conditioned rooms are decorated in warm colors. Each elegant room includes a flat-screen TV and a marble bathroom with a rain shower.

The elegant on-site SEVEN Bar & Restaurant offers guests the ultimate fine dining experience. Guests can also enjoy a drink at the Sky Lobby and Lounge. Located on the 30th floor, Vista Restaurant serves international cuisine and Kazakh specialties for breakfast, lunch and dinner. Several other dining options are also available.

The hotel’s recreation and relaxation facilities include an opulent Spa, featuring 4 private rooms, including dedicated relaxation areas, saunas, steam rooms and an oriental hammam.

Almaty city centre is a 10-minute drive from The Ritz-Carlton, Almaty. Shymbulak Ski Resort is a 30-minute drive away, and Almaty International Airport is 15 km from the hotel.

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Availability and prices

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Number of persons

Room / Apartment types

Accommodation basic information - The Ritz-Carlton, Almaty

Number of rooms/ units:

144

Check in:

15:00 -

Check out:

- 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

Cot or extra bed from age 0 to 4 from price 0 EUR
Cot or extra bed from age 5 to 14 from price 26 EUR

Cot or extra bed from age 0 from price 26 EUR
Cot or extra bed from age 0 to 3 from price 0 EUR

Services / Facilities

Accessibility

Accessible by lift
Emergency cord in bathroom
Roll-in shower
Shower chair
Toilet with grab rails
Upper floors accessible by elevator
Walk-in shower

Activities

Cooking class Paid extra
Cycling Out of accommodation
Golf course (within 3 km) Paid extra
Happy hour Paid extra
Hiking Paid extra Out of accommodation
Live music/performance
Ski pass vendor
Ski storage Paid extra
Skiing Out of accommodation
Temporary art galleries Out of accommodation
Themed dinner nights Paid extra

Business facilities

Business centre
Fax/photocopying Paid extra
Meeting/banquet facilities Paid extra

Cleaning services

Daily housekeeping
Dry cleaning Paid extra
Ironing service Paid extra
Laundry Paid extra
Trouser press Paid extra

Cleanliness & disinfecting

Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus

Common areas

Games room
Garden
Outdoor furniture
Shared lounge/TV area
Terrace

Entertainment and family services

Entertainment staff
Evening entertainment
Kids' club
Nightclub/DJ

Food & Drink

Bar
BBQ facilities Paid extra
Breakfast in the room
Coffee house on site
Fruits Paid extra
Grocery deliveries Paid extra
Kid meals Paid extra
Kid-friendly buffet
Packed lunches
Restaurant
Room service
Snack bar
Special diet menus (on request)
Wine/champagne Paid extra

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas

General

Free parking
On-site parking
Parking
Pets allowed
Private parking
WiFi available in all areas

Miscellaneous

Air conditioning
Allergy-free room
Facilities for disabled guests
Heating
Key card access
Lift
Non-smoking rooms
Non-smoking throughout
Soundproof rooms
Wheelchair accessible

Physical distancing

Cashless payment available
Contactless check-in/check-out
Mobile app for room service
Physical distancing rules followed

Pool and wellness

Beauty Services
Body treatments
Facial treatments
Fitness
Fitness centre
Fitness/spa locker rooms
Hammam
Hot tub/jacuzzi
Indoor pool
Indoor pool (all year)
Manicure
Massage Paid extra
Pedicure
Sauna
Spa and wellness centre Paid extra
Spa facilities
Spa lounge/relaxation area
Spa/wellness packages
Steam room
Swimming pool
Swimming Pool
Waxing services

Reception services

24-hour front desk
ATM/cash machine on site
Concierge service
Currency exchange
Lockers
Luggage storage
Tour desk
Valet parking

Safety & security

24-hour security
CCTV in common areas
CCTV outside property
Safety deposit box
Smoke alarms

Safety features

Face masks for guests available
First aid kit available
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities

Services

Free WiFi
Internet services
WiFi

Shops

Barber/beauty shop

Transport

Bicycle rental
Car hire
Parking garage
Shuttle service
Shuttle service (additional charge)

Guest rating and reviews 91%

The Ritz-Carlton, Almaty Esentai Tower, 7/7 Al-Farabi Avenue, Almaty 91 100 457 Total 91% from 100%
based on 457 ratings