Shangri-la Surabaya

Jl. Mayjend Sungkono 120 , Surabaya , Sawahan Indonesia
(2.3 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.



Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.



Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.



Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.


Enter dates of your stay to show available rooms and prices

Availability and prices

   Enter the dates of your stay
  

No booking fees

Close   Reservation is free, we do not charge any booking fees, you only pay to the hotel.

Best price guarantee

Close   You are getting the lowest possible price for your room. Found your room online for the lower price? We will match it. More >

Room / Apartment types

Accommodation basic information - Shangri-la Surabaya

Number of rooms/ units:

357

Check in:

14:00 - 23:00

Check out:

06:00 - 12:00

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 11 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Adapted bath
  • Entire unit wheelchair accessible
  • Raised toilet
  • Upper floors accessible by elevator
  • Walk-in shower

Activities

  • Golf course (within 3 km) Paid extra
  • Live music/performance
  • Movie nights
  • Tennis court
  • Tennis equipment Paid extra

Business facilities

  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Games room
  • Garden
  • Picnic area
  • Sun terrace

Entertainment and family services

  • Children's playground
  • Kids' club
  • Kids' outdoor play equipment
  • Nightclub/DJ Paid extra

Food & Drink

  • Bar
  • Breakfast in the room
  • Kid-friendly buffet
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Allergy-free room
  • Designated smoking area
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Key card access
  • Lift
  • Non-smoking rooms
  • Toilet with grab rails

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Foot bath
  • Hot tub/jacuzzi
  • Kids' pool
  • Massage Paid extra
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool bar
  • Sauna
  • Shallow end
  • Spa and wellness centre
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
  • Water slide

Reception services

  • 24-hour front desk
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Valet parking

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities

Services

  • Free WiFi
  • Internet services
  • WiFi

Shops

  • Barber/beauty shop

Transport

  • Accessible parking
  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Car hire
  • Shuttle service
  • Shuttle service (additional charge)
  • Shuttle service (free)

Guest rating and reviews 86%

Shangri-la Surabaya Jl. Mayjend Sungkono 120, Surabaya , Sawahan 86 100 248 Total 86% from 100%
based on 248 ratings

Payment cards

This accommodation accepts the following payment cards.:

American Express Visa Euro/Mastercard JCB Diners Club

Payment and cancellation conditions - Shangri-la Surabaya

Conditions may vary, for exact conditions enter dates of your stay.
×

Open map?

Share link:
Subscribe to newsletter emails