Mercure Serpong Alam Sutera

Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang Selatan , Serpong Indonesia
(8.7 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout.



Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free minibar are also provided. En suite bathroom has a hairdryer, a shower and free toiletries.



Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests' rooms.



Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business centre and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge.



Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.


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Room / Apartment types

Accommodation basic information - Mercure Serpong Alam Sutera

Number of rooms/ units:

190

Check in:

14:00 -

Check out:

- 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 from price 26 EUR
  • Cot or extra bed from age 0 to 2 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Adapted bath
  • Entire unit wheelchair accessible
  • Roll-in shower
  • Toilet with grab rails
  • Upper floors accessible by elevator

Activities

  • Cycling
  • Happy hour Paid extra

Business facilities

  • Business centre Paid extra
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden
  • Shared lounge/TV area
  • Terrace

Food & Drink

  • Bar
  • BBQ facilities Paid extra
  • Breakfast in the room
  • Fruits Paid extra
  • Kid meals Paid extra
  • Restaurant
  • Room service
  • Snack bar

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking
  • WiFi available in all areas

Miscellaneous

  • Adult only
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Key access
  • Key card access
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Toilet with grab rails
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Kids' pool
  • Massage Paid extra
  • Outdoor pool
  • Outdoor pool (all year)
  • Rooftop pool
  • Spa and wellness centre Paid extra
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool

Reception services

  • 24-hour front desk
  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Luggage storage
  • Valet parking

Safety & security

  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Accessible parking
  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bicycle rental
  • Car hire

Guest rating and reviews 80%

Mercure Serpong Alam Sutera Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang Selatan, Serpong 80 100 245 Total 80% from 100%
based on 245 ratings

Payment cards

This accommodation accepts the following payment cards.:

Euro/Mastercard Visa Maestro American Express

Payment and cancellation conditions - Mercure Serpong Alam Sutera

Conditions may vary, for exact conditions enter dates of your stay.
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