Hotel y Restaurante Castillo de los Altos

Carretera Interamericana 1ra avenida 8-25a zona 11 , Quetzaltenango Guatemala
(4.5 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Situated in Quetzaltenango, 4.9 km from Quetzaltenango Central Park, Hotel y Restaurante Castillo de los Altos features accommodation with a shared lounge, free private parking and a restaurant. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. The accommodation provides a concierge service, a tour desk and currency exchange for guests.



At the hotel, the rooms are fitted with a desk and a flat-screen TV. All rooms have a private bathroom with a shower and free toiletries.

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Room / Apartment types

Accommodation basic information - Hotel y Restaurante Castillo de los Altos

Number of rooms/ units:

66

Check in:

15:00 - 00:00

Check out:

00:00 - 12:00

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 8 from price 0 EUR

Services / Facilities

Accessibility

  • Lowered sink
  • Upper floors accessible by stairs only

Business facilities

  • Business centre Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Outdoor furniture
  • Shared lounge/TV area

Food & Drink

  • Breakfast in the room
  • Fruits Paid extra
  • Grocery deliveries Paid extra
  • Kid meals Paid extra
  • Packed lunches
  • Restaurant
  • Room service

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking

Miscellaneous

  • Allergy-free room
  • Designated smoking area
  • Family rooms
  • Key access
  • Non-smoking rooms
  • Non-smoking throughout

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed

Pool and wellness

  • Hot tub/jacuzzi Paid extra
  • Public Bath

Reception services

  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Invoice provided
  • Luggage storage
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Security alarm

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Guest rating and reviews 76%

Hotel y Restaurante Castillo de los Altos Carretera Interamericana 1ra avenida 8-25a zona 11, Quetzaltenango 76 100 79 Total 76% from 100%
based on 79 ratings

Payment cards

This accommodation accepts the following payment cards.:

Diners Club Discover JCB Visa American Express Euro/Mastercard

Payment and cancellation conditions - Hotel y Restaurante Castillo de los Altos

Conditions may vary, for exact conditions enter dates of your stay.
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