Sheraton Hanoi West

36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District , Hanoi Vietnam
(8.8 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Conveniently positioned close to the National Sports Complex and National Convention Center, Sheraton Hanoi West offers an extensive collection of guest rooms, suites and residences, exceptional business and leisure facilities, and lush tropical greenery in the heart of the hotel, creating a comforting environment to relax, revive, and connect.



Sheraton Hanoi West features 390 modern guest rooms and suites, as well as 130 spacious residences, creating intuitive options for every type of stay, from leisure breaks to extended corporate trips. Bright interiors, stylish essentials, and floor-to-ceiling windows are complemented by soft finishes and light wood tones to enable transformative journeys.



Situated in a quieter part of the city, Sheraton Hanoi West is just a 30-minute drive from Hanoi’s Noi Bai International Airport, ideal for travelers seeking a convenient and highly accessible place to stay.


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Availability and prices

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Room / Apartment types

Accommodation basic information - Sheraton Hanoi West

Number of rooms/ units:

520

Check in:

15:00 -

Check out:

- 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 11 from price 0 EUR
  • Cot or extra bed from age 0 from price 18 EUR
  • Cot or extra bed from age 0 to 4 from price 0 EUR

Services / Facilities

Activities

  • Cooking class Paid extra
  • Golf course (within 3 km) Paid extra
  • Happy hour Paid extra
  • Themed dinner nights Paid extra
  • Tour or class about local culture Paid extra

Business facilities

  • Business centre Paid extra
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden
  • Terrace

Entertainment and family services

  • Babysitting/child services Paid extra
  • Casino
  • Indoor play area

Food & Drink

  • Bar
  • BBQ facilities Paid extra
  • Breakfast in the room
  • Coffee house on site
  • Fruits Paid extra
  • Kid meals
  • Kid-friendly buffet
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking

Miscellaneous

  • Air conditioning
  • Designated smoking area
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Key access
  • Key card access
  • Lift
  • Lower bathroom sink
  • Non-smoking rooms
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Back massage
  • Couples massage
  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Foot bath
  • Foot massage
  • Full body massage
  • Hammam
  • Head massage
  • Hot tub/jacuzzi Paid extra
  • Kids' pool
  • Massage Paid extra
  • Neck massage
  • Outdoor pool
  • Outdoor pool (all year)
  • Personal trainer
  • Pool bar
  • Pool with view
  • Sauna Paid extra
  • Spa and wellness centre Paid extra
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool

Reception services

  • 24-hour front desk
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Lockers
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Shops

  • Mini-market on site

Transport

  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Car hire
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)

Guest rating and reviews 80%

Sheraton Hanoi West 36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi 80 100 129 Total 80% from 100%
based on 129 ratings

Payment cards

This accommodation accepts the following payment cards.:

Euro/Mastercard Discover JCB Visa American Express

Payment and cancellation conditions - Sheraton Hanoi West

Conditions may vary, for exact conditions enter dates of your stay.
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