Bertam Resort,Penang

Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6 , Kepala Batas Malaysia
(3.3 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Set in Kepala Batas, 21 km from Sunway Carnival Mall, Bertam Resort, Penang offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi. The accommodation features room service, a concierge service and organising tours for guests.



A buffet, continental or American breakfast can be enjoyed at the property.



The resort offers 5-star accommodation with a sauna and terrace. Guests at Bertam Resort, Penang will be able to enjoy activities in and around Kepala Batas, like cycling.



Guests can enjoy playing billiards, or take advantage of the business centre. Speaking Arabic, Mandarin, German and English at the 24-hour front desk, staff are willing to help at any time of the day.



Penang Bridge is 30 km from the accommodation, while Queensbay Mall is 38 km from the property. The nearest airport is Penang International Airport, 41 km from Bertam Resort, Penang.


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Room / Apartment types

Accommodation basic information - Bertam Resort,Penang

Number of rooms/ units:

259

Check in:

15:00 - 00:00

Check out:

- 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 4 from price 0 EUR
  • Cot or extra bed from age 5 to 12 from price 7 EUR
  • Cot or extra bed from age 13 to 17 from price 11 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Activities

  • Aerobics Paid extra
  • Bike tours Paid extra
  • Billiards
  • Cooking class Paid extra
  • Cycling
  • Golf course (within 3 km) Paid extra
  • Themed dinner nights Paid extra
  • Tour or class about local culture Paid extra
  • Walking tours
  • Water park Paid extra

Business facilities

  • Business centre
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Games room
  • Garden
  • Outdoor furniture
  • Shared lounge/TV area
  • Sun terrace
  • Terrace

Entertainment and family services

  • Board games/puzzles
  • Children's playground
  • Indoor play area
  • Karaoke
  • Kids' club
  • Kids' outdoor play equipment

Food & Drink

  • Bar
  • Breakfast in the room
  • Coffee house on site
  • Kid meals Paid extra
  • Kid-friendly buffet
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking

Miscellaneous

  • Air conditioning
  • Allergy-free room
  • Designated smoking area
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Higher level toilet
  • Key access
  • Key card access
  • Lift
  • Lower bathroom sink
  • Non-smoking rooms
  • Non-smoking throughout
  • Soundproof rooms
  • Toilet with grab rails
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed

Pool and wellness

  • Back massage
  • Beauty Services
  • Body scrub
  • Body treatments
  • Body wrap
  • Couples massage
  • Facial treatments
  • Fence around pool
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Foot bath
  • Foot massage
  • Full body massage
  • Hand massage
  • Head massage
  • Hot tub/jacuzzi Paid extra
  • Indoor pool
  • Indoor pool (all year)
  • Infinity pool
  • Kids' pool
  • Make up services
  • Manicure
  • Massage Paid extra
  • Neck massage
  • Open-air bath
  • Outdoor pool
  • Outdoor pool (all year)
  • Pedicure
  • Personal trainer
  • Pool bar
  • Pool with view
  • Public Bath
  • Salt-water pool
  • Sauna
  • Spa and wellness centre Paid extra
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
  • Swimming pool toys
  • Water slide
  • Yoga classes

Reception services

  • 24-hour front desk
  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Lockers
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Shops

  • Barber/beauty shop

Transport

  • Public transport tickets Paid extra
  • Shuttle service
  • Shuttle service (additional charge)

Guest rating and reviews 87%

Bertam Resort,Penang Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, Kepala Batas 87 100 1143 Total 87% from 100%
based on 1143 ratings

Payment cards

This accommodation accepts the following payment cards.:

American Express Euro/Mastercard Visa

Payment and cancellation conditions - Bertam Resort,Penang

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