Hotel La Pergola di Venezia

Marie Judita Kalousová (Одиночні туристи), Вівторок, 3 Серпень 2021

I am very embarrassed because when I arrived there the owner said that my room was already reserved by someone else. I had to stay in another hotel for two days, and then I returned for one, so I was accommodated at la pergola, with the fact that I would get a free dinner as satisfaction. In reality, it was so that on that one day I came to la pergola where there was no one at the reception, somehow I got inside and waited, but after about an hour and a half I realized that no one would come, so I left my suitcases there and she went on a trip that I had planned. I then contacted the owner via WhatsApp and he sent me the code from the front door and that the keys are at the reception. When I wanted dinner in the evening, no one knew anything and the owner was not there at all and it was impossible to contact him, so I did not get dinner.

• A nice and air-conditioned room, a chef in the hotel, the possibility of food of your choice.

• Inaccessibility of the owner and failure to keep his word. Like big enough complications, but I have to pay the money.