Mercure Pontianak City Center

Jln. Jendral Ahmad Yani No.91 , Pontianak Indonesia
(3.5 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Mercure Pontianak City Center offers contemporary accommodation in West Kalimantan, a 15-minute drive from Supadio International Airport. It features free Wi-Fi connection, a spa with face and body treatments and an outdoor pool.



The guest rooms of the Mercure combine traditional décor with designer furnishings. They include air conditioning and satellite TV channels. There is a spacious seating area and private bathrooms with hairdryer and bathrobes.



Ebony Restaurant and Bar serves a fusion of Asian, Western and authentic Indonesian food, with an eye-catching open kitchen.



Other facilities of the Mercure Pontianak City Center include a well-equipped gym and an airport shuttle service.



Situated next to the biggest shopping mall complex in West Kalimantan, the hotel offers many shopping and entertaining possibilities. Free private parking is available on site.


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Room / Apartment types

Accommodation basic information - Mercure Pontianak City Center

Number of rooms/ units:

257

Check in:

14:00 - 23:30

Check out:

02:00 - 12:00

Adult age restrictions min. 21

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 15 from price 0 EUR
  • Cot or extra bed from age 10 from price 20 EUR
  • Cot or extra bed from age 0 to 1 from price 0 EUR

Services / Facilities

Accessibility

  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only

Activities

  • Cycling
  • Live music/performance
  • Themed dinner nights Paid extra

Business facilities

  • Business centre Paid extra
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Laundry Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Shared lounge/TV area
  • Terrace

Food & Drink

  • Bar
  • BBQ facilities Paid extra
  • Breakfast in the room
  • Fruits Paid extra
  • Packed lunches
  • Restaurant
  • Room service
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • Parking
  • Private parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Facilities for disabled guests
  • Family rooms
  • Key access
  • Key card access
  • Lift
  • Non-smoking rooms
  • Soundproof rooms

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Kids' pool Paid extra
  • Massage Paid extra
  • Outdoor pool
  • Outdoor pool (all year)
  • Spa facilities
  • Spa/wellness packages
  • Swimming pool
  • Swimming Pool

Reception services

  • 24-hour front desk
  • Concierge service
  • Invoice provided
  • Luggage storage
  • Valet parking

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bicycle rental Paid extra
  • Car hire

Guest rating and reviews 74%

Mercure Pontianak City Center Jln. Jendral Ahmad Yani No.91, Pontianak 74 100 89 Total 74% from 100%
based on 89 ratings

Payment cards

This accommodation accepts the following payment cards.:

Visa Euro/Mastercard American Express

Payment and cancellation conditions - Mercure Pontianak City Center

Conditions may vary, for exact conditions enter dates of your stay.
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