Four Points by Sheraton Cuenca

Ave. Circunvalación Sur y Ave. Felipe II , Cuenca Ecuador
(2.7 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 7.3km away from Mariscal La Mar airport.

All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron.

The reception and Room service is 24 hours. Access available for people with disabilities.

It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool.

The Hotel is 2.2 km from the Tomebamba River. 2.5 km from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.


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Room / Apartment types

Accommodation basic information - Four Points by Sheraton Cuenca

Number of rooms/ units:

120

Check in:

15:00 -

Check out:

- 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 11 from price 0 EUR
  • Cot or extra bed from age 0 from price 18 EUR
  • Cot or extra bed from age 0 to 2 from price 0 EUR

Services / Facilities

Accessibility

  • Toilet with grab rails

Business facilities

  • Business centre
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Terrace

Food & Drink

  • Bar
  • Fruits Paid extra
  • Kid meals Paid extra
  • Kid-friendly buffet
  • Restaurant
  • Room service
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Pets allowed
  • Private parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Higher level toilet
  • Key access
  • Key card access
  • Lift
  • Lower bathroom sink
  • Non-smoking rooms
  • Non-smoking throughout
  • Pet basket
  • Pet bowls
  • Soundproof rooms
  • Toilet with grab rails
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Fitness
  • Fitness centre
  • Indoor pool
  • Indoor pool (all year)
  • Sauna
  • Steam room
  • Swimming pool
  • Swimming Pool

Reception services

  • 24-hour front desk
  • Concierge service
  • Luggage storage

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Security alarm
  • Smoke alarms

Safety features

  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Accessible parking
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bicycle rental
  • Parking garage
  • Shuttle service
  • Shuttle service (free)

Guest rating and reviews 90%

Four Points by Sheraton Cuenca Ave. Circunvalación Sur y Ave. Felipe II, Cuenca 90 100 1076 Total 90% from 100%
based on 1076 ratings

Payment cards

This accommodation accepts the following payment cards.:

American Express Visa Euro/Mastercard Diners Club Discover

Payment and cancellation conditions - Four Points by Sheraton Cuenca

Conditions may vary, for exact conditions enter dates of your stay.
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