Mandarin Oriental Ritz, Madrid

Plaza de la Lealtad, 5 , Madrid , Retiro Spain
(0.9 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Opulent and exclusive Mandarin Oriental Ritz, Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Centre, free parking and in suite reservations free Wi-Fi. One-way airport transportation from Prado Suite bookings is also included.



The hotel’s 102 rooms and 51 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure.



Mandarin Oriental Ritz, Madrid has a wellness centre with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness centre that offers dedicated treatments.



Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars.



The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 200 metres from the hotel while the Reina Sofia museum is 10 minutes walk away.

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Room / Apartment types

Accommodation basic information - Mandarin Oriental Ritz, Madrid

Number of rooms/ units:

145

Check in:

15:00 -

Check out:

- 12:00

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 11 from price 0 EUR
  • Cot or extra bed from age 12 to 17 from price 132 EUR
  • Cot or extra bed from age 12 from price 132 EUR
  • Cot or extra bed from age 0 to 2 from price 0 EUR

Services / Facilities

Business facilities

  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden
  • Terrace

Entertainment and family services

  • Babysitting/child services Paid extra

Food & Drink

  • Bar
  • Breakfast in the room
  • Kid meals Paid extra
  • Kid-friendly buffet
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Pets allowed

Miscellaneous

  • Air conditioning
  • Allergy-free room
  • Designated smoking area
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Key access
  • Key card access
  • Lift
  • Non-smoking rooms
  • Pet basket
  • Pet bowls
  • Soundproof rooms

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Fitness
  • Fitness centre
  • Indoor pool
  • Indoor pool (all year)
  • Massage Paid extra
  • Sauna
  • Spa and wellness centre
  • Spa lounge/relaxation area
  • Steam room
  • Swimming pool
  • Swimming Pool

Reception services

  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Luggage storage
  • Private check-in/check-out
  • Tour desk
  • Valet parking

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Accessible parking
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bicycle rental Paid extra
  • Car hire
  • Shuttle service
  • Street parking

Guest rating and reviews 94%

Mandarin Oriental Ritz, Madrid Plaza de la Lealtad, 5, Madrid , Retiro 94 100 222 Total 94% from 100%
based on 222 ratings

Payment cards

This accommodation accepts the following payment cards.:

American Express Visa Euro/Mastercard Diners Club JCB Maestro

Payment and cancellation conditions - Mandarin Oriental Ritz, Madrid

Conditions may vary, for exact conditions enter dates of your stay.
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