Shangri-La Kuala Lumpur

11 Jalan Sultan Ismail , Kuala Lumpur , Kuala Lumpur City-Centre Malaysia
(0.1 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Shangri-La Hotel Kuala Lumpur offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property.



Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges.



Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom.



Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage.



The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge.

Access to Horizon Club Lounge for afternoon tea and evening cocktails for Suite and Horizon room bookings.


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Availability and prices

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Room / Apartment types

Accommodation basic information - Shangri-La Kuala Lumpur

Number of rooms/ units:

661

Check in:

14:00 -

Check out:

- 12:00

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 6 from price 0 EUR
  • Cot or extra bed from age 7 to 11 from price 19 EUR
  • Cot or extra bed from age 0 from price 29 EUR
  • Cot or extra bed from age 0 to 2 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Adapted bath
  • Entire unit wheelchair accessible
  • Roll-in shower
  • Toilet with grab rails
  • Walk-in shower

Activities

  • Live music/performance

Business facilities

  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden

Food & Drink

  • Bar
  • Breakfast in the room
  • Coffee house on site
  • Fruits
  • Kid meals Paid extra
  • Kid-friendly buffet
  • Restaurant
  • Room service
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Key access
  • Key card access
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Soundproof rooms
  • Toilet with grab rails
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Beauty Services
  • Body scrub
  • Body treatments
  • Body wrap
  • Facial treatments
  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Hair colouring
  • Hair cut
  • Hair styling
  • Hair treatments
  • Hot tub/jacuzzi
  • Manicure
  • Massage Paid extra
  • Outdoor pool
  • Outdoor pool (all year)
  • Pedicure
  • Personal trainer
  • Plunge pool
  • Sauna
  • Spa and wellness centre Paid extra
  • Spa facilities
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
  • Waxing services

Reception services

  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Luggage storage
  • Private check-in/check-out
  • Tour desk
  • Valet parking

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Shops

  • Barber/beauty shop
  • Mini-market on site

Transport

  • Accessible parking
  • Car hire
  • Parking garage
  • Shuttle service
  • Shuttle service (free)

Guest rating and reviews 88%

Shangri-La Kuala Lumpur 11 Jalan Sultan Ismail, Kuala Lumpur , Kuala Lumpur City-Centre 88 100 2682 Total 88% from 100%
based on 2682 ratings

Payment cards

This accommodation accepts the following payment cards.:

Diners Club American Express Visa Euro/Mastercard JCB

Payment and cancellation conditions - Shangri-La Kuala Lumpur

Conditions may vary, for exact conditions enter dates of your stay.
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