Era Hotel & Spa Tulum

Calle 6 Sur, entre 7 sur y 5 Sur, La Veleta , Tulum , La Veleta Mexico
(1.7 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Situated in Tulum, 6 km from Tulum Archeological Site, Era Hotel & Spa Tulum features accommodation with a garden, free private parking, a terrace and a restaurant. This 4-star hotel offers room service, a concierge service and free WiFi. The accommodation offers airport transfers, while a bicycle rental service is also available.



At the hotel, each room has a wardrobe. The rooms are fitted with a private bathroom fitted with a shower and free toiletries, while some rooms also boast a kitchen equipped with a fridge. All rooms at Era Hotel & Spa Tulum have air conditioning and a desk.



A continental breakfast is available each morning at the accommodation.



Tulum Bus station is 1.9 km from Era Hotel & Spa Tulum, while Bus station Tulum Ruins is 5.2 km from the property. Tulum International Airport is 36 km away.


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Availability and prices

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Room / Apartment types

Accommodation basic information - Era Hotel & Spa Tulum

Number of rooms/ units:

10

Check in:

15:00 - 22:00

Check out:

10:30 - 11:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 0 from price 0 EUR
  • Cot or extra bed from age 0 from price 0 EUR
  • Cot or extra bed from age 0 to 1 from price 0 EUR

Services / Facilities

Accessibility

  • Entire unit located on ground floor
  • Raised toilet
  • Upper floors accessible by stairs only

Activities

  • Happy hour Paid extra
  • Live music/performance
  • Movie nights
  • Themed dinner nights Paid extra

Business facilities

  • Fax/photocopying

Cleaning services

  • Daily housekeeping
  • Laundry Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Garden
  • Outdoor furniture
  • Sun terrace
  • Terrace

Entertainment and family services

  • Board games/puzzles

Food & Drink

  • Breakfast in the room
  • Coffee house on site
  • Restaurant
  • Room service
  • Special diet menus (on request)

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Family rooms
  • Key access
  • Non-smoking rooms
  • Non-smoking throughout

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Mobile app for room service
  • Physical distancing rules followed

Pool and wellness

  • Back massage
  • Couples massage
  • Foot massage
  • Full body massage
  • Hand massage
  • Head massage
  • Hot tub/jacuzzi Paid extra
  • Massage Paid extra
  • Neck massage
  • Open-air bath Paid extra
  • Outdoor pool
  • Outdoor pool (all year)
  • Sauna Paid extra
  • Spa and wellness centre Paid extra
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
  • Yoga classes

Reception services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bicycle rental Paid extra
  • Car hire
  • Shuttle service
  • Shuttle service (additional charge)
  • Street parking

Guest rating and reviews 85%

Era Hotel & Spa Tulum Calle 6 Sur, entre 7 sur y 5 Sur, La Veleta, Tulum , La Veleta 85 100 463 Total 85% from 100%
based on 463 ratings

Payment cards

This accommodation accepts the following payment cards.:

Visa American Express Euro/Mastercard

Payment and cancellation conditions - Era Hotel & Spa Tulum

Conditions may vary, for exact conditions enter dates of your stay.
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