Sofitel Hangzhou Westlake

333 Westlake Avenue , Hangzhou , Shangcheng China
(3.5 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available.



The hotel is a 10-minute walk from Longxiangqiao Subway Station. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away.



Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers.



The hotel offers meeting facilities, business centre and currency exchange. Added conveniences include room service, luggage storage and safety deposit box.



All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar with Cigar Room offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden.



Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.


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Room / Apartment types

Accommodation basic information - Sofitel Hangzhou Westlake

Number of rooms/ units:

231

Check in:

14:00 - 00:00

Check out:

07:00 - 12:00

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 11 from price 0 EUR
  • Cot or extra bed from age 0 from price 43 EUR
  • Cot or extra bed from age 0 to 2 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Adapted bath
  • Entire unit wheelchair accessible
  • Raised toilet
  • Roll-in shower
  • Shower chair
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Walk-in shower

Activities

  • Cycling
  • Happy hour Paid extra

Business facilities

  • Business centre Paid extra
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Outdoor furniture
  • Sun terrace
  • Terrace

Entertainment and family services

  • Babysitting/child services Paid extra

Food & Drink

  • Bar
  • BBQ facilities Paid extra
  • Breakfast in the room
  • Fruits Paid extra
  • Kid meals Paid extra
  • Restaurant
  • Room service
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • Private parking

Miscellaneous

  • Adult only
  • Air conditioning
  • Designated smoking area
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Heating
  • Higher level toilet
  • Key card access
  • Lift
  • Non-smoking rooms
  • Toilet with grab rails
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Physical distancing rules followed

Pool and wellness

  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Foot bath
  • Heated pool
  • Indoor pool
  • Indoor pool (all year)
  • Massage Paid extra
  • Sauna
  • Spa and wellness centre Paid extra
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Swimming pool
  • Swimming Pool

Reception services

  • 24-hour front desk
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Lockers
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Internet services

Transport

  • Car hire
  • Parking garage

Guest rating and reviews 82%

Sofitel Hangzhou Westlake 333 Westlake Avenue, Hangzhou , Shangcheng 82 100 203 Total 82% from 100%
based on 203 ratings

Payment cards

This accommodation accepts the following payment cards.:

American Express Visa Euro/Mastercard Diners Club JCB

Payment and cancellation conditions - Sofitel Hangzhou Westlake

Conditions may vary, for exact conditions enter dates of your stay.
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