Novotel Suites Hanoi

5 Duy Tan Street Cau Giay District , Hanoi , Cau Giay Vietnam
(6.9 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Novotel Suites Hanoi offers accommodation in the New Urban Area of Hanoi. Offering a year-round outdoor pool, the property features an in-house restaurant and a bar. Indoor and outdoor playground areas are available for guests with children. Free WiFi access is available in all rooms.



Keangnam Hanoi Landmark Tower, located 2.6 km from the property, is an 8-minute drive away and houses a shopping mall as well as a movie theatre. The property is also 2 km away from Indochina Plaza Hanoi. Noi Bai International Airport is 21 km away. Novotel Suites Hanoi offers airport shuttle services at an additional charge.



The property offers a variety of accommodation options which range from studios to two-bedroom apartments. All room types are fully equipped with a kitchenette and international IPTV.



The 24-hour front desk at the property is able to assist guests with currency exchange, ticketing and tour services. The 24-hour fitness centre allows guests to work out at their own convenience.



Food Exchange Restaurant offers international buffet, while Gourmet Bar serves signature dishes. Alternatively, guests can choose to relax at the Rooftop Bar.


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Room / Apartment types

Accommodation basic information - Novotel Suites Hanoi

Number of rooms/ units:

157

Check in:

14:00 -

Check out:

- 12:00

Adult age restrictions min. 18

Children allowed

Cots and extra beds

  • Cot or extra bed from age 0 to 15 from price 0 EUR
  • Cot or extra bed from age 0 from price 37 EUR
  • Cot or extra bed from age 0 to 2 from price 0 EUR

Services / Facilities

Accessibility

  • Accessible by lift
  • Adapted bath
  • Entire unit wheelchair accessible
  • Roll-in shower
  • Upper floors accessible by elevator
  • Walk-in shower

Activities

  • Happy hour Paid extra

Business facilities

  • Business centre
  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra
  • Trouser press Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Outdoor furniture
  • Sun terrace
  • Terrace

Entertainment and family services

  • Baby safety gates
  • Babysitting/child services Paid extra
  • Children's playground
  • Indoor play area
  • Kids' club

Food & Drink

  • Bar
  • Breakfast in the room
  • Coffee house on site
  • Fruits Paid extra
  • Kid meals Paid extra
  • Kid-friendly buffet
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking
  • WiFi available in all areas

Miscellaneous

  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Key card access
  • Lift
  • Non-smoking rooms
  • Soundproof rooms
  • Toilet with grab rails
  • Wheelchair accessible

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Mobile app for room service
  • Physical distancing rules followed

Pool and wellness

  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Kids' pool
  • Outdoor pool Paid extra
  • Outdoor pool (all year) Paid extra
  • Steam room
  • Sun loungers or beach chairs
  • Swimming pool Paid extra
  • Swimming Pool

Reception services

  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Luggage storage

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Safety features

  • Access to health care professionals
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Shops

  • Mini-market on site

Transport

  • Accessible parking
  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)

Guest rating and reviews 85%

Novotel Suites Hanoi 5 Duy Tan Street Cau Giay District, Hanoi , Cau Giay 85 100 123 Total 85% from 100%
based on 123 ratings

Payment cards

This accommodation accepts the following payment cards.:

American Express Visa Diners Club JCB Euro/Mastercard

Payment and cancellation conditions - Novotel Suites Hanoi

Conditions may vary, for exact conditions enter dates of your stay.
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