MUR Neptuno Gran Canaria - Adults Only

Avenida Alféreces Provisionales 29 , Playa del Ingles Spain
(0.1 km from center )
Availability and prices  |  Rooms info and prices  |  Accommodation info  |  Guest rating and reviews  |  Conditions

Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés.



All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer.



The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week.



There is a 24-hour reception and a tour desk. Maspalomas Golf course is 3 km away. You can hire a car and there is free on-site parking.



In the Buffet Restaurant, in the winter season (November to April), gentlemen must wear long pants.


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Availability and prices

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Room / Apartment types

Accommodation basic information - MUR Neptuno Gran Canaria - Adults Only

Number of rooms/ units:

340

Check in:

15:00 - 23:00

Check out:

07:00 - 12:00

Children not allowed

At this accommodation are no cots or extra beds available.

Services / Facilities

Activities

  • Golf course (within 3 km) Paid extra
  • Live music/performance
  • Themed dinner nights

Business facilities

  • Fax/photocopying Paid extra
  • Meeting/banquet facilities Paid extra

Cleaning services

  • Daily housekeeping
  • Dry cleaning Paid extra
  • Ironing service Paid extra
  • Laundry Paid extra

Cleanliness & disinfecting

  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus

Common areas

  • Games room
  • Outdoor furniture
  • Shared lounge/TV area
  • Sun terrace
  • Terrace

Entertainment and family services

  • Board games/puzzles
  • Evening entertainment
  • Karaoke

Food & Drink

  • Bar
  • Fruits Paid extra
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne Paid extra

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

General

  • Free parking
  • On-site parking
  • Parking

Miscellaneous

  • Adult only
  • Air conditioning
  • Designated smoking area
  • Key card access
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Soundproof rooms

Physical distancing

  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

  • Beauty Services
  • Fitness
  • Fitness centre
  • Hammam
  • Heated pool
  • Massage Paid extra
  • Outdoor pool
  • Outdoor pool (all year)
  • Sauna
  • Shallow end
  • Spa lounge/relaxation area
  • Steam room
  • Swimming pool
  • Swimming Pool
  • Water slide

Reception services

  • 24-hour front desk
  • Currency exchange
  • Luggage storage
  • Tour desk

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box Paid extra

Safety features

  • Access to health care professionals
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property

Services

  • Free WiFi
  • Internet services
  • WiFi

Transport

  • Accessible parking
  • Airport drop off Paid extra
  • Airport pick up Paid extra
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Car hire
  • Shuttle service
  • Shuttle service (additional charge)

Guest rating and reviews 84%

MUR Neptuno Gran Canaria - Adults Only Avenida Alféreces Provisionales 29, Playa del Ingles 84 100 810 Total 84% from 100%
based on 810 ratings

Payment cards

This accommodation accepts the following payment cards.:

Diners Club Maestro Visa Euro/Mastercard

Payment and cancellation conditions - MUR Neptuno Gran Canaria - Adults Only

Conditions may vary, for exact conditions enter dates of your stay.
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